RCN Journal Frequently Asked Questions

• What is RCN Journal?
• How do I sign up?
• How do I log in?
• How do I create a new Journal?
• What browsers can I use with Journal?
• What are the minimum specifications for running Journal?
• What audio and video files are supported in Journal?
• What are the enhanced features?
• How do I add media files?
• Why can't I drag and drop files?
• Why can't I record video in my Journal?
• What cameras are supported by Journal?
• What are journal home pages?
• What is a Blog?
• How do I add a Blog entry?
• How do I use the calendar?
• How do I use the gallery?
• How do I add feeds into my Journal?
• Can I control who sees my Journal?
• Can I make my Journal public?
• How do I share my Journal with others?
• How do others add content to my Journal?
• How do others subscribe to my Journal?
• How do I use Feed Reader Services?
• What is the difference between feeds and links?
• How do I add a link?
• How do I change the look of my Journal?
• How do I change the font?
• How do I turn comments off?
• How do I leave a comment in Journal?
• How do I change my audio/video settings?
• Why won't the video I captured play, even though I upgraded my enhanced features?
• I navigated to my Journal and there were no add buttons for me to add Blog, Calendar or Gallery entries. Why?
• How do I send pictures to my Journal from my mobile phone?
• Can I send media files to my Journal from my email?
• I sent a picture and text message from my cell phone to my Journal and it didn't show up. Why?
• I emailed media files to my Journal and they didn't show up. Why?
• How do I hide tabs on my Journal?